GREINER BIO-ONE

eTrack mobile app

90% traceability and pre-analytical error reduction · Expanding to 4 language markets · Redesign of a pioneering mobile app

Project context

Redesign of a pioneering mobile application that assists laboratories in gathering data about the materials used in collecting patient samples, allowing full traceability of information including items, batches, and expiration dates.

Client

Greiner Bio-One, a company in the healthcare market segment, is a leader in the development, production, and distribution of high-quality products for Preanalytics, Bioscience, Diagnostics, and OEM. The company operates with a strong focus on innovation and excellence.

Role

Product Designer

Team

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PM

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PM

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UX Designer

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UX Designer

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2 Mobile Devs

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2 Mobile Devs

Challenge

Redesign the pioneering mobile app in just 2months

Redesign the pioneering mobile app in just 2months

Increase the appʼs credibility and professional trust

Increase the appʼs credibility and professional trust

Enhance usability to match lab‐technician workflows

Enhance usability to match lab‐technician workflows

Enable multilingual support

Enable multilingual support

Broaden data capture (tech ID, collection time, patient feedback, etc.)

Broaden data capture (tech ID, collection time, patient feedback, etc.)

Comply with new regulatory requirements ISO15189, RDC786 / PALC

Comply with new regulatory requirements ISO15189, RDC786 / PALC

Support additional workflows (home‐care, HUB logistics, offline “send later”)

Support additional workflows (home‐care, HUB logistics, offline “send later”)

Key actions

Ran stakeholder and user interviews for requirements gathering

Ran stakeholder and user interviews for requirements gathering

Ran stakeholder and user interviews for requirements gathering

Managed Material Design design system

Managed Material Design design system

Managed Material Design design system

Prototyped all user flows

Prototyped all user flows

Prototyped all user flows

Collaborated with Devs

Collaborated with Devs

Collaborated with Devs

Ran usability testing with stakeholder and users

Ran usability testing with stakeholder and users

Ran usability testing with stakeholder and users

Impact

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Prototyped the whole app in just 2 days

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Prototyped the whole app in just 2 days

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Prototyped the whole app in just 2 days

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The launch introduced a new SaaS model for Greiner, with subscription plans ranging from BRL 200 to BRL 990 per month (2022)

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The launch introduced a new SaaS model for Greiner, with subscription plans ranging from BRL 200 to BRL 990 per month 2022

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The launch introduced a new SaaS model for Greiner, with subscription plans ranging from BRL 200 to BRL 990 per month (2022)

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eTrack enabled labs to achieve 90-95% traceability, automate 70-80% of RDC786 compliance tasks, cut pre‐analytical errors by 80-90%, and boost sample‐collection efficiency by 20-40% (2022)

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eTrack enabled labs to achieve 90-95% traceability, automate 70-80% of RDC786 compliance tasks, cut pre‐analytical errors by 80-90%, and boost sample‐collection efficiency by 20-40% (2022)

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eTrack enabled labs to achieve 90-95% traceability, automate 70-80% of RDC786 compliance tasks, cut pre‐analytical errors by 80-90%, and boost sample‐collection efficiency by 20-40% (2022)

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Multiple laboratories in Brazil have adopted eTrack as part of their routine (2024)

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Multiple laboratories in Brazil have adopted eTrack as part of their routine (2024)

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Multiple laboratories in Brazil have adopted eTrack as part of their routine (2024)

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eTrack is currently being marketed to countries where Portuguese, English, Spanish, and German are spoken (2024)

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eTrack is currently being marketed to countries where Portuguese, English, Spanish, and German are spoken (2024)

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eTrack is currently being marketed to countries where Portuguese, English, Spanish, and German are spoken (2024)

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eTrack became central to Greiner Bio-Oneʼs digital strategy (2025)

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eTrack became central to Greiner Bio-Oneʼs digital strategy (2025)

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eTrack became central to Greiner Bio-Oneʼs digital strategy (2025)

Launched app

The prototype is now a fully‑launched product. Explore the live app to experience the complete, production‑ready solution.

Originating from a greater purpose

The next successful case is yours

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Let's build something that matters

If you're looking for a design leader who can think strategically and collaborate seamlessly with your team, I'd love to hear about your challenge.

© Stephan Oliveira, 2026

stephan.oliveira.design@gmail.com

© Stephan Oliveira, 2026

stephan.oliveira.design@gmail.com

© Stephan Oliveira, 2026

stephan.oliveira.design@gmail.com