GREINER BIO-ONE
eTrack mobile app
90% traceability and pre-analytical error reduction · Expanding to 4 language markets · Redesign of a pioneering mobile app
Project context
Redesign of a pioneering mobile application that assists laboratories in gathering data about the materials used in collecting patient samples, allowing full traceability of information including items, batches, and expiration dates.
Client
Greiner Bio-One, a company in the healthcare market segment, is a leader in the development, production, and distribution of high-quality products for Preanalytics, Bioscience, Diagnostics, and OEM. The company operates with a strong focus on innovation and excellence.
Role
Product Designer
Team
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PM
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UX Designer
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2 Mobile Devs
Challenge
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Redesign the pioneering mobile app in just 2months
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Increase the appʼs credibility and professional trust
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Enhance usability to match lab‐technician workflows
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Enable multilingual support
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Broaden data capture (tech ID, collection time, patient feedback, etc.)
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Comply with new regulatory requirements ISO15189, RDC786 / PALC
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Support additional workflows (home‐care, HUB logistics, offline “send later”)
Key actions
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Ran stakeholder and user interviews for requirements gathering
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Managed Material Design design system
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Prototyped all user flows
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Collaborated with Devs
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Ran usability testing with stakeholder and users
Impact
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Prototyped the whole app in just 2 days
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eTrack enabled labs to achieve 90-95% traceability, automate 70-80% of RDC786 compliance tasks, cut pre‐analytical errors by 80-90%, and boost sample‐collection efficiency by 20-40% (2022)
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Multiple laboratories in Brazil have adopted eTrack as part of their routine (2024)
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eTrack is currently being marketed to countries where Portuguese, English, Spanish, and German are spoken (2024)
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eTrack became central to Greiner Bio-Oneʼs digital strategy (2025)
Launched app
The prototype is now a fully‑launched product. Explore the live app to experience the complete, production‑ready solution.
Originating from a greater purpose
The next successful case is yours
Let's build something that matters
If you're looking for a design leader who can think strategically and collaborate seamlessly with your team, I'd love to hear about your challenge.
